Due to the hand-painted nature of needlepoint canvases, I strive to process orders within two weeks. If your order has not been shipped after two weeks, feel free to reach out here.

Due to the hand-painted nature of needlepoint canvases, we do not accept returns or cancellations at this time.

All preorder items will have a Note in the description of the product, detailing when the items are expected. However, any unanticipated supply chain delays could disrupt the schedule. If larger delays are expected we will notify each preorder purchase. Additionally, orders that include a preorder item will not ship until the preorder item is available.